Ordering a package hosting involves choosing a domain name, and a template in addition to the hosting option associated with the package. The steps are as follows:
Go to the signup page for packages and place your order.
Hosting
The ordering process for hosting is very straightforward. Just visit the hosting signup page and follow the steps.
Payments
All payments for our services are accepted online using the secure, approved online payment facilities of Oriona Limited supported by PayPal. We may accept cheque payments or bank transfers in certain special circumstances subject to agreeing with our Accounts team. Contact us if you need an alternative payment option.
Refund Policy
We have provided pre-sales forums where you can ask us questions about our services before placing an order. Please do make use of this forum if in doubt. No question is too trvial, especially if, at the end of the day, t ensures you get what you order. Moreover, Oriona works very hard to ensure our services deliver top quality and reliable features and functions relevant to each product. In addition, we have provided demo sites, where necessary, for each product to enable you fully test and evaluate our products before purchasing. There are no restrictions or limitations on these demos, so users have the ability to see how the site works in its entirety.
You are strongly encouraged to fully explore these demo sites and utilise the pre-sales forums, as purchasing any product indicates that you are happy with the product. After purchase, Oriona has a no refund policy. However, there is a one month free support service to help with installation (but not customisation, as these are charged separately). During this one month period, if you have any questions or need help please use our support forums or any of the other support options.
